Thousands of stay-at-home moms or, for that matter, thousands of people of all genders are getting frustrated with the daily grind of traffic jams, high gas costs, and lack of opportunities at their current jobs and they are looking for an option that allows them to work from the comfort of their own homes and be able to control their own schedules and enjoy life on their own terms.
Many businesses, from florists to product fulfillment firms, have used outsourced customer service representatives for years as an annual alternative to hiring in-house staff, and contrary to popular belief, not all outsourced work is shipped to India or India. Philippines. Starting pay for reps is typically around $8-$9, but has the potential to increase up to $30 per hour depending on the service you are willing and able to provide to the company. The highest paid representatives provide what is called a concierge service, which basically means that they are fully trained and capable of handling most aspects of the customer service venue.
There are several companies that provide customer service representative training and jobs and most have their own requirements. You generally have the ability to choose the hours earned as long as you can commit to a certain number of hours per week. Becoming a customer service representative and working from home also allows you to build your own business and develop leads and resources that will allow you to expand your services and start your own network base. Just like any other job in the service industry, you will be reviewed and paid based on your performance, so if you don’t have the patience to deal with people on an ongoing basis and resolve recurring issues, this avenue may not be for you. you.
But, if you have the patience to help people who are usually frustrated and can handle multiple situations with relative ease, then you should consider working from home and escaping the 9 to 5 workweek that everyone is trying to escape. desperately. A few words or warning, since work from home is such an attractive market that scams are everywhere. Companies that offer to find you a job for a fee should be avoided like the plague. Find legitimate companies and work with them directly. There are some excellent resources that provide legitimate customer representative opportunities and they have been researched based on interviews with existing representatives. A great place to start is to learn from someone who has the experience.