Google recently demoed its Assistant to make a phone call to help book a haircut appointment. When listening to the conversation, the discussion sounded like two people talking together, whereas online there was not a live person, but rather an ‘AI-powered Assistant’ that sounded like it was talking to a real person. In addition to the “hmm” and “m-hmmm” that a live person would make during a conversation, she ended up booking an appointment for the Customer who had called.
Like some, your ‘friends’ Siri, Cortana, Alexa, Google Assistant can also be used to help support a particular business process. The only upgrade he had was to use his duplex technology ability and perform a task with the same sound effort as a human being. Here, the test was to see if the Google Assistant could be used to perform different tasks, something like booking an appointment at a salon or restaurant; however for a company there are many things that will be considered, this also includes Security Policies for using Robots to do the work of a Human.
The Google Assistant is a virtual companion and is available on Android phones and tablets running Android 5.0 or higher, on iOS devices via a downloadable app, and on select Chromebooks and home speaker products. With Android and other Google devices, Assistant can usually be invoked through a simple voice command or by pressing and holding the Home key on your device.
Below are some of the basic functions that can be performed simply by saying “OK Google… (and your query)”
notes and reminders
If you need to take a note, you can simply open Assistant by saying “OK Google…” and say “make a note to myself.” You can even choose to send the note as an email to your own address through Gmail. The Google Assistant can act as your secretary and compile a list of reminders, to-dos, or notes and then send this list as an email. You can even send the list to multiple people or post it to apps like Slack, Evernote, or Trello.
As an example, Assistant can set a reminder for a specific time and day just by saying “OK Google… Remind me to call John at noon on Monday.” One can set recurring reminders by adding the word “every” in the spoken command. (eg “Remind me to check inventory every Thursday at 1:00.”) In addition to Reminders, there is also a “Remember the meeting is at 4:00 every Thursday” command.
If you need to remember the information, you can simply say: “OK Google… what did I tell you…?” followed by the subject “inventory” or whatever.
You can create a calendar event by telling the Assistant “add to my calendar” followed by the name, date, and time of the event. You can also ask the Assistant something like “When is my next appointment?” or “What’s on my calendar for next Monday?” Apple users can also link the Assistant to their iPhone calendar by configuring Google’s IFTTT applet to integrate Apple Calendar with Google Home, then using the “Add to my iOS Calendar” command followed by the title, date, and time of the event. event.
Communication and messaging
If you need to make a phone call, the Google Assistant can act as your operator. You can be asked to call any publicly traded company or anyone in your contacts by specifying “mobile” or “work” and even include “on speakerphone” in case you need everyone to be on speakerphone.
The Google Assistant can understand “OK Google… text…” followed by the name of the contact and the message. She will confirm that everything went well and then ask if you want to send the message. The Assistant also makes it easy to find emails within Gmail, just ask it to “find my emails from” a particular contact or “find my emails on” a specific topic, and results will appear.
The Assistant will also provide the functionality to link LinkedIn with the Assistant and then allow you to write a post by speaking out loud.
Features and settings for the phone
The Google Assistant can also help you navigate your Android phone, for example by directing you to open any app or website or even asking you to search within an app. Something like increasing or decreasing the volume of music playback, or asking Assistant to silence the phone completely, can also be done hands-free.
Additional useful tools
One can get detailed information about traffic before leaving by simply asking Assistant “what is traffic like on the way to work” or “how long will it take to get to a location” and it will tell you the distance and time it will take to get there. to the target. Just like a human, the Google Assistant can occasionally talk a bit too. If you want to get information from the Assistant without it speaking out loud every time, you can mute the media volume on your phone.
ups and downs
This voice-based technology is sure to be a game changer not only for individuals but also for businesses. Unlike any other technological innovation, however, this too has its ups and downs and adds its own security risks. This will include chances of it being misused as well, however if there are implicit restrictions on its use to support businesses, you will need rigorous testing and continuous innovation to ensure you can keep up with security authentication and privacy policies for avoid any technical vulnerability that affects the consumer or the business.
Originally posted on https://www.globaltechinsights.com/voice-technology-is-the-future-google-assistant/